SpinSci personalizes consumer engagement by leveraging collaboration and contact center solutions across a wide range of industries, from healthcare, financial services, manufacturing and technology, to retail, government and more. Customers are often frustrated when they engage with service organization, be it a patient calling a nurse or a consumer calling about a bill, many engagements are often troublesome and takes many steps before the caller issue is resolved. SpinSci’s innovative solution allows us to identify the customer and the customer context/intent instantly, thus radically improving the customer engagement process without wasted seconds for the caller and the agent. Agenta Snap and Agenta Cloud, combined with our extensive professional services, can bring the operational efficiency into customer engagement.