XSELL Technologies is a cloud-based platform, maximizing performance and customer experience on emerging digital contact media such as web chat, SMS text, and social networks. Its service portfolio includes identifying new customers, engaging existing customers, increasing sales, increasing web traffic, and lowering cost of service. XSELL Technologies was launched in 2013 and is based in Chicago, I.L. IT was created by [Matt Coughlin](https://www.crunchbase.com/person/matt-coughlin).